Downloadable patient information sheet attached.


VoiceBox Scribe Patient Information


How does it work? 

  • VoiceBox Scribe listens to and records your consultation with your doctor.
  • It uses artificial intelligence (AI) to convert the conversation you had with your doctor into a written record.
  • Your doctor selects one of the pre-set templates which determines how the information is summarised. Examples of commonly utilised templates are consultation notes, referral letters and certificates. 
  • The documents generated are reviewed and approved by your doctor to ensure accuracy, then saved into your patient file within your doctor’s practice management software. The document can also be sent to you at your request
  • Your doctor can request that generated letters and certificates be sent to identified recipients (e.g. a doctor you are being referred to) via VoiceBox Scribe’s secure digital sending methods. 

What if I don’t want to be recorded?

  • Your consent is required in order for VoiceBox Scribe to be used during your consultation.
  • You will be asked whether you consent at the start of every consultation. If you consent to VoiceBox Scribe being used in one consultation there is no extension of your consent to any subsequent consultations. 
  • You can withdraw your consent at any time


Is my information stored and used in a safe way? 

  • Only information essential to your medical care is collected. Your personal details may be collected to ensure accurate addressing and sending of letters. 
  • Written records are stored at the discretion of the doctor. This can be any length of time between 3 days and 6 weeks.
  • Recordings are not stored by VoiceBox Scribe after the written record is generated.
  • Letters are sent via secure methods only (i.e. secure messaging, e-fax or email).


Who can access my information?

  • Only your doctor can access your information and transcripts in VoiceBox Scribe. Each doctor has a secure login that gives them exclusive access to their records. 
  • VoiceBox Scribe is compliant with the Australian Privacy Principles and Privacy Act.