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1 This is the Voice Box Dashboard View - the place where your daily Voice Box activities start. 
This tutorial will orientate you here. 

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2 First, instructions for Voice Box can be accessed by clicking the information icon

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3 Next, Voice Box Support can be accessed by clicking the query icon 

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4 Here you will be able to access the knowledge base,  submit a support ticket, contact our support team (9 to 5 Eastern Time) or chat on web chat, or the phone. 

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5 Click on the My Account icon to access your Account Details 

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6 Back to the Dashboard
There are a series of fast links to Doctor and Proof Reader Records in this view.  Doctors or secretaries who are not Admin Users will only see icons that relate to their work.

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7 The Records tab is where all dictation and transcription records can be accessed

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8 Find the Records you want by adjusting these search fields

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9 Through the Record Dictation tab is where you can start a new letter.
Minimum patient details required for dictation are: name, and date of birth. This can be entered manually, or by uploading a photo. 

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10 My Record lists all of the doctor's dictation, transcripts and sent letters. 

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11 My Dictionary, is a list of words that have been added to improve the voice to text accuracy.
Enter unusual or frequently misspelt words here. It will be updated by proof readers routinely. 

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12 The Proof Reader side panel has tabs that relates to Proof Reader work flows.  
Proof Readers will receive new work (voice to text transcripts) in their Inbox.

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13 Their completed transcriptions will appear in My Transcriptions. 

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14 Administration Users can oversee all users in this panel. 
All doctors in the tenancy are listed under Doctors. 
New doctors would be added through this tab. 

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15 To enter a New Doctor click New

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16 Add all details, including email address 

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17 And Provider Number

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18 And then click Save

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19 After saving the new doctor,  open their file in order to activate their subscription through invitation. 

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20 Click Send Invitation and they will be able to log in using their email.
This page also allows you to reset a doctor's passwords if needed. 

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21 You can add your own staff as Proof Readers, following a similar pathway (if this is your subscription level).  Do this by clicking Proof Reader on the side bar. 

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22 Start by clicking New

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23 Back to the side Bar.
Editors can also be added by Administration Users.
An Editor is a senior proof reader with editorial control.   

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24 Through the Recipient tab, clinics can curate their own list of recipients. 

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25 Recipients can be added individually by clicking New.  

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26 Remember to carefully add the Fax Number, with the area code - but without the first zero - to ensure correct fax delivery

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27 Bulk lists can be imported via csv file by clicking Import. You can contact support to help with formatting these uploads.  

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28 Back to the Dashboard.
By clicking the Reports tab, Administration users can produce Reports to track delivery status, and proof reader activities.

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29 Now you know how to use the Voice Box Dashboard.
Voice Box Support is available to help out with any issues that you may have.

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Here's an interactive tutorial for the visual learners

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